The challenge
An implant case leaves the warehouse with a range of sizes and comes back with most of them. Some items are borrowed from another distributor for that case. After the surgery, every item has to end up in one of four places: billed to the hospital, back on the shelf, returned to its owner, or written off with a reason. Across several branches and many hospitals, that was being tracked on calls, spreadsheets and memory.
What they run on Vinflux
- Purchasing: purchase orders to principals with approval, goods receipt with batch, serial and expiry, quality check and warehouse approval before stock can be used.
- Cases: stock reserved for each surgery, sales approval, OT executive assignment and delivery to the hospital.
- After surgery: usage entry, return pickup, and inspection of every returned item with one of three outcomes: back to stock, billed to the hospital or marked as a loss.
- Money: GST invoices raised from confirmed usage, hard-copy submission for credit hospitals, and collections assigned to a person with a deadline.
- In the field: an Android app for sales leads, logistics managers, delivery partners and admins.
Results
Numbers will be measured with the customer and published only after they sign off.