Who we are
Vinflux is a product of AFORV Private Limited, a company registered in India with its office in Bengaluru, Karnataka ("we", "us"). This policy explains how we handle personal data on this website and when you contact us. It is written to meet the Digital Personal Data Protection Act, 2023 (DPDP Act) and the rules made under it.
What we collect
- When you request a demo or contact us: your name, company, work email, mobile number, business type, what you sell, the size of your network, and anything you choose to write in your message.
- When you use the website: technical information such as your browser, device, the pages you visit and your approximate location from your IP address. If we use analytics or advertising cookies, we will ask for your consent first where the law requires it.
We don't ask for sensitive information on this website, and we ask you not to send it to us.
How we use it
- To respond to your request and arrange a demo.
- To send you information you asked for about Vinflux.
- To understand how the website is used and improve it.
- To meet our legal obligations.
We process your personal data on the basis of the consent you give when you submit a form, or for other lawful uses permitted by the DPDP Act. You can withdraw consent at any time by writing to us; this doesn't affect processing that happened before you withdrew.
Who we share it with
We don't sell personal data. We share it only with service providers who help us run our business, such as hosting, email and customer relationship management providers, under contracts that require them to protect it and use it only on our instructions. We may also disclose data where the law requires us to.
How long we keep it
We keep personal data only as long as needed for the purpose it was collected for, or as the law requires. Demo requests that don't lead to a business relationship are deleted after 24 months.
Your rights
Under the DPDP Act you can ask us to tell you what personal data we hold about you and how we use it, correct or update it, erase it, and withdraw your consent. You can also nominate another person to exercise these rights for you. To use any of these rights, write to our grievance officer at the address below. We'll respond within the time the law sets.
Data in the Vinflux product
Businesses that use Vinflux decide what personal data they put into it, such as their staff, customers or retailers. For that data the business is the data fiduciary, and we process it on its behalf, under our agreement with that business. If your data is in a Vinflux customer's account, please contact that business first.
Security
We use reasonable technical and organisational safeguards to protect personal data, including encryption in transit and access controls. No system is completely secure, and we'll notify affected people and authorities of a personal data breach as the law requires.
Grievances and contact
Grievance officer: To be appointed
Email: hello@vinflux.com
Address: AFORV Private Limited, Bengaluru, Karnataka
If you're not satisfied with our response, you may approach the Data Protection Board of India. We may update this policy from time to time; the effective date above shows the latest version.